Kronos uses Plaid Identity Verification for fast, secure ID checks. During sign-up you'll need to:
- Take a photo of your government-issued ID (front and back for driver's licenses, data page for passports)
- Take a quick selfie for facial comparison
- Wait for automatic verification — this usually completes in under 5 minutes
Tips if verification fails
- Make sure your ID photo is clear, well-lit, and not blurry
- All four corners of the ID must be visible — don't crop them
- Avoid glare from overhead lighting
- For your selfie, look directly at the camera in good lighting
You can retry from Profile → Documents & Verification in the app. If verification keeps failing, contact support and we'll arrange a manual review.
What's checked
Plaid IDV checks your ID against government records, runs a face match against your selfie, and screens against sanctions and watchlists. We never pull your credit score — KYC verifies who you are, not your creditworthiness.
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