I can't log in to my account

Try these steps to regain access:

1. Check your email address — Make sure you're using the exact email you signed up with
2. Reset your password — Tap "Forgot Password" on the login screen. A reset link will be sent to your email
3. Check 2FA — If you have two-factor authentication enabled, make sure you're entering the correct code from your authenticator app
4. Clear app cache — Go to your phone's Settings → General → iPhone Storage → Kronos → Offload App, then reinstall
5. Update the app — Make sure you have the latest version from the iOS App Store

Account locked?

If you see a message that your account is locked, this may be a security measure triggered by unusual activity. Contact support with your registered email and we'll help you regain access safely.

Lost your 2FA device?

Contact support with your registered email and phone number for identity verification and 2FA reset.